Why employers need to focus on the candidate experience.

​A record number of women in full-time work has pushed the UK's employment rate to a new high of 76.3% - BBC

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In our full employment market, the demand for talent is great and the supply short. What's more, staff turnover is increasing, as wage growth remains sluggish and employer loyalty becomes a thing of the past.

Consequently, the balance between being an attractive employer and maintaining a robust selection process becomes a challenge.

Having that sought-after draw for new and current talent is not so much about providing a ping pong table, monthly massages or socials. More than anything, it is about communication and commitment to the selection process.Treat candidates like you should treat your customers. They have lots of other opportunities available to them in our job-rich market, so you need to ensure a great process experience.

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