Customer Success Manager.
- Location: Negotiable
Call us
+971 502 431 266
Job Details
- Location Negotiable
- Job Type
- Permanent
- Ref
- PR/082207_1673612229
- Posted
- about 3 years ago
Job Details
- Location Negotiable
- Job Type
- Permanent
- Ref
- PR/082207_1673612229
- Posted
- about 3 years ago
Begin Chinese New Year with this auspicious opportunity!
A global SaaS company with operations across APAC, Europe, and the US are seeking a Customer Success Manager to join their Taipei office.
The organisation develops a suite of SaaS products that uses AI to power business decision-making. Founded in 2012 with a vision of democratizing AI, the company now has over 15 offices spread out across the globe.
They are expanding their market in Malaysia and so are seeking a Mandarin-speaking Customer Success Manager to join.
Responsibilities:
- Be a consultant to help clients expand their usage and adoption of the companies products
- Be a trusted partner to manage relationship for all assigned clients
- Be a professional advisor to enable clients achieving customer's business objectives
- Be a first line support to answer clients' questions, identify needs for customized project and further implementation where applicable
- Collaborate with sales, product and tech team to be sure mutual objectives are met in support of client satisfaction
- Communicate with clients throughout the contract lifecycle, escalating important issues to ensure the renewal
- Clarify the major requests from client and draft the project timeline to meet the expectation from client
Experience:
- Minimum 3 years experience in client-facing project management and service delivery
- Ability to identify requirements before the customer does and respond quickly.
- Excellent communication skills to effectively convey product information to both technical and non-technical audience.
- Excellent oral and written communication skills in English.
- Detail-oriented and able to handle hands-on operations.
- Demonstrate problem-solving skills
- Solid knowledge in web/app event tracking
- Solid knowledge in data analytics (e.g. Google Analytics, data warehouse, SQL … etc.)
This position is based in Kuala Lumpur, Malaysia and will come with a full relocation package as well as a competitive salary + benefits package.
For more information please apply.
We Are Aspire is acting as an Employment Agency in relation to this vacancy.
Sales
Account Manager
- TypePermanent
- SalaryCommission
- LocationCity of London
🚀 We're hiring: Account Manager (Tech / Enterprise)Join a fast-growing research and intelligence business partnering with global leaders, including Ni...
Marketing
CRM Manager
- TypePermanent
- Salary£50000 - £65000 per annum
- LocationCity of London
CRM & Lifecycle Manager
Sales
Business Development Manager
- TypePermanent
- Salary£50000 - £70000 per annum + Commission
- LocationLondon
📍 London (Remote - optional office days available)A hyper-growth technology company is hiring a Business Development Manager to join ...
Sales
Account Manager - Supply chain
- TypePermanent
- Salary£50000 - £60000 per annum
- LocationCity of London
Account Manager - Supply chain 📍 UK - 4 days per week in office | US - Remote💰 Competitive Salary + Benefi...
Sales
Account Manager - Supply chain
- TypePermanent
- Salary£50000 - £60000 per annum
- LocationCity of London
Account Manager - Supply chain 📍 UK - 4 days per week in office | US - Remote💰 Competitive Salary + Benefi...
Marketing
Growth Marketing Manager
- TypePermanent
- Salary£50000 - £60000 per annum
- LocationLondon
Growth Marketing Manager📍 London Bridge (Hybrid - 2 days onsite, Wednesday anchor day)💰 £50,000 - £60,000 Ov...
Marketing
Paid Social Manager
- TypePermanent
- Salary£45000 - £55000 per annum + Pension & Benefits
- LocationLondon
Marketing
Growth Marketing Manager
- TypePermanent
- Salary£45000 - £55000 per annum + Pension & Benefits
- LocationLondon
🚀 Growth Manager (DTC & E-commerce) | Up to £55,000 | Mayfair (4 Days Onsite) | High-Growth D2C Food B...
Marketing
Client Account Manager
- TypePermanent
- Salary£30000 - £35000 per annum + bonus
- LocationCity of London
Client Account Manager London | Hybrid WorkingAre you a client-focused media professional ready to take the next step within a high-performing, ...
Marketing
Marketing and Communication Manager
- TypePermanent
- SalaryNegotiable
- LocationTokyo
We have a current opportunity for a Marketing and Communication Manager (Tokyo, Japan) on a permanent basis. The p...
Marketing
Marketing Strategy & Performance Manager
- TypePermanent
- Salary£65000 - £75000 per annum
- LocationBolton
Marketing Strategy & Performance ManagerPartnering with a leading UK healthcare provider transforming patient access and delivering NHS and privat...
Sales
Business Development Manager FMCG/Retail
- TypePermanent
- Salary£55000 - £65000 per annum
- LocationLondon
Business Development Manager - FMCG / Retail Location : Kensington Hybrid ( Onsite 3 days per week , wfh 2 days )Salary £45k...