Account Director - Supply chain.
- Location: City of London £60000 - £100000 per annum
Call us
+971 502 431 266
Job Details
- Location
- City of London £60000 - £100000 per annum
- Job Type
- Permanent
- Ref
- PR/087296_1774344334
- Posted
- 29 days ago
Job Details
- Location
- City of London £60000 - £100000 per annum
- Job Type
- Permanent
- Ref
- PR/087296_1774344334
- Posted
- 29 days ago
Account Manager - Supply chain
📍 UK - 4 days per week in office covent garden | US - Remote
💰 Competitive Salary + Benefits
We are working with a leading cross-industry research and intelligence business that partners with global operations and supply chain leaders across major enterprise organisations. Their clients leverage peer networking, proprietary research, data, and advisory services to shape global supply chain strategies and accelerate digitisation and sustainability initiatives.
They are now looking to hire an Account Manager to support the retention, growth, and expansion of enterprise technology partnerships.
The Role
This position sits at the centre of customer engagement and commercial growth. You will manage a portfolio of Technology Customers, including CEOs, CMOs, CROs, and senior leadership teams across supply chain technology providers.
Your focus will be to:
Lead engagement strategy across your book of business, ensuring customers consistently realise value
Own retention across Annual Recurring Revenue (ARR), driving 100% renewals
Identify and close upsell opportunities within existing accounts
Secure new technology customers to support future growth
Build trusted C-level relationships, acting as a strategic partner
Collaborate closely with product and research teams to tailor engagement plans
Analyse customer engagement data to proactively identify growth or churn risks
Act as the internal voice of the customer, sharing feedback and identifying trends
What We're Looking For
4-6+ years' experience in Enterprise subscription, research, or SaaS Account Management
Proven track record of retaining and growing large enterprise accounts
Experience working with supply chain / operations technology providers
Strong commercial experience managing renewals and complex contract negotiations
Confidence engaging senior stakeholders at C-level
Ability to build meaningful, trusted relationships while constructively challenging client thinking
Strong communication skills, both written and verbal
Comfortable operating in a scaling, evolving business environment
What's on Offer
Competitive salary
Private healthcare
Enhanced pension / 401k
Life insurance
Enhanced parental leave
We Are Aspire Ltd are a Disability Confident Committed employer
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